Tuesday, October 16, 2018

Jamf agent installer failing to install / re-install

At some point when the machines happen to be out of the office network for a period of time, you might notice Jamf agent fail to sync with your server. When you attempt to perform a reinstall to let it resync an error message appear.



You need to perform below step on the affected Mac machines and it should resolve the issue.

Go to spotlight type "/usr" enter


Go > local > jamf (delete the jamf folder)


Empty the trash bin and re-run the installation package.

If you still encounter the error message, try to re-create Jamf package.