Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator.
(NOTE: No one is able to print once the service is stopped)
Browse to C:\Windows\System32\spool\PRINTERS
There are two corresponding files for each print job, a .SPL file and a .SHD file. Delete both files
start the print spooler back up by right-clicking on it and selecting “Start.
Refresh the window on the print queue and it should now be gone!
